FAQ: Navigate through our comprehensive FAQ section to discover insightful information that addresses your queries with clarity and precision. 1: Q: Manufacturer or trading company? Dive into our origins and discover whether we are the creators or distributors of our artistic masterpieces. A: We are proud manufacturers with our very own factory, established in 2011, sprawling over 5000 square meters and home to 50 dedicated employees. Our talented design team is here to assist you with complimentary product design services, ensuring your ideas come to life.
2: Q: OEM service? Discover if we offer customized services to tailor our products to your specific needs. A: Absolutely! We provide OEM services where you simply need to supply us with your LOGO and box design files. Let us personalize your experience seamlessly.
3: Q: Are sample or trial orders available? Understand our policies on sampling and trial opportunities, ensuring you experience our products firsthand. A: Indeed, seeing is believing! We offer samples, often free of charge for lower-cost items, though you may be responsible for express shipping fees. For trial orders, the more units you purchase, the more cost-effective it becomes per item. YES for trial orders, however the more you buy, the less you pay for each unit. Optimize your purchase with our scalable pricing options.
4: Q: What is the lead time? Get insights into our efficient production timelines to better plan your orders. A: Our typical lead time ranges from 7 to 25 days post-order confirmation. For items we have in stock, expect a swift delivery, significantly reducing your wait time.
5: Q: How do you ensure quality control? Learn about our rigorous quality assurance practices that uphold our high standards. A: We employ a dedicated full-time Quality Controller who provides thorough QC reports prior to each shipment. These reports encompass visuals, dimensions, packaging, testing results, and suggestions for improvements, guaranteeing your peace of mind.
6: Q: How to place an order? Find out the simple steps to initiate your order and secure our stunning products. A: Once all details are finalized, we will send you a Proforma Invoice (PI) featuring product information and our banking details. Upon receipt of your deposit or full payment, your order will commence promptly.
Wish You Have A Pleasant Purchasing Time! Embark on a delightful shopping journey with us, where quality and satisfaction are our promises. Please send your inquiry to receive more details. Connect with us to unlock further information and assistance tailored to your needs.