FAQ: Navigate through our comprehensive FAQ section to discover insightful information that addresses your queries with clarity and precision, empowering you with the knowledge to make informed decisions. 1: Q: Manufacturer or trading company? Explore our roots and learn whether we are the ingenious creators or esteemed distributors of our artistic masterpieces. A: We are distinguished manufacturers with our very own factory, founded in 2011, expansive over 5000 square meters. Our team of 50 dedicated employees and talented designers are ready to bring your unique visions to fruition.
2: Q: OEM service? Discover if we offer bespoke services tailored to your unique specifications. A: Absolutely! We offer customized OEM services. Provide us with your LOGO and box design files, and let us create a customized experience that aligns with your brand identity.
3: Q: Are sample or trial orders available? Gain insight into our flexible policies regarding sample and trial orders, allowing you to experience our craftsmanship before committing. A: Indeed, seeing is believing! We provide samples, often complimentary for lower-cost items, though express shipping fees may apply. For trial orders, enjoy reduced pricing per unit with larger purchases. YES for trial orders, and with our scalable pricing model, the more you purchase, the less you pay per unit. Maximize your investment with our advantageous pricing plans.
4: Q: What is the lead time? Obtain insights into our streamlined production timelines to ensure timely planning for your orders. A: Our typical lead time spans from 7 to 25 days following order confirmation. For stock items, expect expedited delivery, minimizing your waiting period significantly.
5: Q: How do you ensure quality control? Discover our stringent quality control measures that uphold our commitment to excellence. A: We have a dedicated full-time Quality Controller who ensures meticulous QC reports are provided before every shipment. These reports include visuals, dimensions, packaging details, testing outcomes, and improvement suggestions, ensuring your complete satisfaction.
6: Q: How to place an order? Learn the straightforward process to initiate your purchase and procure our exquisite products. A: Once all details are finalized, a Proforma Invoice (PI) will be sent with product information and our banking details. Upon receipt of your deposit or full payment, we will promptly commence your order.
Wish You Have A Pleasant Purchasing Time! Embark on a delightful shopping experience with us, where quality craftsmanship and customer satisfaction are at the heart of what we do. Please send your inquiry to receive more details. Connect with us today to unveil further information and personalized assistance tailored to your specific needs.