FAQ: Navigate through our comprehensive FAQ section to discover insightful information that addresses your queries with clarity and precision. Explore a world of knowledge to empower your purchasing decisions. 1: Q: Manufacturer or trading company? Embark on a journey to uncover whether Taizhou Olive Tree Crafts Co., Ltd is the brilliant manufacturer or the insightful distributor of these artistic masterpieces. A: We are proud manufacturers with our very own factory, established in 2011, sprawling over 5000 square meters and home to 50 dedicated employees. Our talented design team is here to assist you with complimentary product design services, ensuring your ideas come to life with innovation and expertise.
2: Q: OEM service? Venture to discover how we offer bespoke, customized services to meet and exceed your specific product desires. A: Absolutely! We provide OEM services where you simply need to supply us with your LOGO and box design files. Let us personalize your experience seamlessly, providing a unique touch to your products.
3: Q: Are sample or trial orders available? Understand our policies on sampling and trial opportunities, ensuring you experience our products firsthand, ensuring your satisfaction. A: Indeed, seeing is believing! We offer samples, often free of charge for lower-cost items, though you may be responsible for express shipping fees. For trial orders, the more units you purchase, the more cost-effective it becomes per item, optimizing your investment. YES for trial orders, however the more you buy, the less you pay for each unit. Optimize your purchase with our scalable pricing options, ensuring value and efficiency in every order.
4: Q: What is the lead time? Gain insights into our efficient production timelines to better plan your orders, ensuring timely delivery and satisfaction. A: Our typical lead time ranges from 7 to 25 days post-order confirmation. For items we have in stock, expect a swift delivery, significantly reducing your wait time, allowing you to enjoy our products sooner.
5: Q: How do you ensure quality control? Discover our rigorous quality assurance practices that uphold our high standards, providing peace of mind and excellence. A: We employ a dedicated full-time Quality Controller who provides thorough QC reports prior to each shipment. These reports encompass visuals, dimensions, packaging, testing results, and suggestions for improvements, guaranteeing your peace of mind and the utmost quality.
6: Q: How to place an order? Discover the streamlined steps to initiate your order and secure our stunning products with ease and efficiency. A: Once all details are finalized, we will send you a Proforma Invoice (PI) featuring product information and our banking details. Upon receipt of your deposit or full payment, your order will commence promptly, ensuring a smooth and efficient transaction.
Wish You Have A Pleasant Purchasing Time! Embark on a delightful shopping journey with us, where quality and satisfaction are our promises, and your joy is our mission. Please send your inquiry to receive more details. Connect with us to unlock further information and assistance tailored to your needs. Our team is here to guide you every step of the way.