FAQ: Navigate through our comprehensive FAQ section to discover insightful information that addresses your queries with clarity and precision. Our goal is to provide you with all the answers you need, ensuring a seamless experience and utmost satisfaction. 1: Q: Manufacturer or trading company? Dive into our origins to uncover whether we are the creative force behind our beautiful designs or the trusted channel for their distribution. A: We are proud manufacturers with our very own factory, established in 2011. Spanning over 5000 square meters, our facility houses 50 dedicated employees. Our talented design team is at your service, offering complimentary product design services to bring your ideas to life with unparalleled precision and creativity.
2: Q: OEM service? Discover if we offer tailored services to customize our exquisite products to your exact specifications and unique preferences. A: Absolutely! We offer premium OEM services. Simply provide us with your LOGO and box design files, and we will seamlessly personalize your products to reflect your brand's essence, giving you a bespoke experience.
3: Q: Are sample or trial orders available? Explore our flexible policies on samples and trial orders, allowing you to experience the quality of our products firsthand. A: Indeed, seeing is believing! We offer samples, often free of charge for lower-cost items, though express shipping fees may apply. For trial orders, the more units you purchase, the more cost-effective it becomes per item, maximizing your investment. YES for trial orders, however the more you buy, the less you pay for each unit. Optimize your purchase with our scalable pricing options, ensuring the best value for your needs.
4: Q: What is the lead time? Gain insights into our efficient production timelines to better plan and manage your orders with precision. A: Our typical lead time ranges from 7 to 25 days post-order confirmation. For items we have in stock, expect a swift delivery, significantly reducing your wait time and ensuring timely fulfillment of your needs.
5: Q: How do you ensure quality control? Discover our rigorous quality assurance practices that uphold our high standards, ensuring each product meets your expectations. A: We employ a dedicated full-time Quality Controller who provides thorough QC reports prior to each shipment. These comprehensive reports include visuals, dimensions, packaging details, testing results, and improvement suggestions, guaranteeing your peace of mind and satisfaction with every purchase.
6: Q: How to place an order? Uncover the simple steps to initiate your order and secure our stunning products with ease. A: Once all details are finalized, we will send you a Proforma Invoice (PI) detailing product information and our banking details. Upon receipt of your deposit or full payment, your order will commence promptly, ensuring a smooth and efficient transaction.
Wish You Have A Pleasant Purchasing Time! Embark on a delightful shopping journey with us, where quality and satisfaction are our promises. Experience the joy of owning products that embody excellence and craftsmanship. Please send your inquiry to receive more details. Connect with us today to unlock further information and personalized assistance tailored to your specific needs and desires.